Kelcy joined Heritage Financial Services in 2017. She brings over 10 years of customer service with expertise in administration. She holds her life and health license and is responsible for greeting clients, gathering and updating client information, creating marketing initiatives, managing the firm website, scheduling appointments, and assisting with various office projects.
Originally from Pierre, South Dakota, Kelcy managed a boutique before moving to Norfolk in 2016. Her time in management fueled her passion for helping people and staying organized. Kelcy and her husband Riley reside in Norfolk with their two children.